FAQ's
Redemption of Promo Christmas Coupons
Terms and Conditions
The coupons will be valid for redemption from January 1, 2026 to January 31, 2026 (ETA).
Each coupon is valid for a single purchase and is non-transferable.
Not cumulative: If you have several coupons, you must use them in separate purchases during the indicated period.
Your purchase must be equal to or greater than the coupon amount.
The coupon must be used in full in a single transaction, as it is not reusable or cumulative for future purchases.
Coupons are not redeemable for cash.
Coupons cannot be combined with other coupons in the same order.
The Terms and Conditions of Service available at shop.viveprimal.com apply. To view them, please click here.
If you have any questions about the terms and conditions of the promotion, you can write to us by clicking here.
Important notice about the promotion
The coupon promotion was only available from December 2, 2025 at 9:00 am (ETA) to December 31, 2025 at 11:59 pm (ETA). The total amount required to generate coupons applied only to products; it did not include taxes or shipping costs.
Vouchers obtained during the established period may only be redeemed between January 1 and January 31, 2026 (ETA).
For more details about the promotion, click here.
How to redeem your Discount Coupon?
To use it, you must add the products you wish to purchase to your cart . Remember that your purchase must be equal to or greater than the amount of your coupon.
After adding to the cart you must click on "Checkout" and in the next step you will have a " Discount Code " field where you will place your coupon.
Frequent questions
To receive a Christmas promotion coupon, it was necessary to have made a purchase during the promotional period, which was indicated.
You can redeem your coupon from January 1, 2026 to January 31, 2026
If you do not receive your coupon by January 2, 2026 , please check your spam folder. If you still can't find it, please contact us through our contact form.
No. Coupons cannot be combined with each other. If you have multiple coupons, you must use them on separate purchases during the indicated period to redeem your coupon.
The coupon must be used in its entirety in a single purchase. It is not reusable or cumulative for future purchases.
No. Coupons are personal, non-transferable and valid only for the account associated with your email address.
No. Coupons are not redeemable for cash under any circumstances.
Christmas Promo
To participate, it was necessary to be subscribed to our newsletter, as the coupon was sent by email only to subscribers.
The promotion was valid for purchases made from December 2, 2025 at 9:00 am (ETA) until December 31, 2025 at 23:59 (ETA).
For every purchase of $100.00 USD, a $10.00 USD coupon was awarded for use on a future purchase within the specified dates. Purchases of $1,000.00 USD or more received a $100.00 USD coupon.
Note: The total amount for generating coupons applied only to the total cost of products; it did not include taxes or shipping costs.